Not All Pickup Locations Are Easy to Find
When it comes to getting a reliable senior ride, we know how frustrating it can be when the driver shows up at the wrong spot. Complex addresses like hospitals, shopping malls, and parks can easily confuse GPS systems. If you've ever waited at the main entrance while your ride circled a back lot, you're not alone.
Even addresses that seem straightforward can have multiple entrances, confusing signage, or drop-off zones that aren't near where you're standing. This can lead to delays, missed rides, and unnecessary stress. But GoGoGrandparent has a simple fix.
How GoGo Fixes GPS Pickup Errors for Senior Rides
Real Example: GPS Sends Drivers to a Park
In one case, a rider was waiting at the edge of a park near the street entrance. But GPS kept sending drivers to the center of the park—nowhere near the rider. That meant drivers were getting lost, the rider was left waiting, and both parties were frustrated.
With GoGo’s help, we saved a custom pickup location on file. The next time they requested a ride, the driver went straight to the curb near the park entrance—no confusion, no wandering.
Custom Coordinates Override GPS Defaults
GoGoGrandparent lets you save specific latitude and longitude coordinates to your account. This means your ride will always arrive at the exact location you’ve chosen, not wherever GPS decides. Whether it’s a side entrance, back lot, or a bench near the curb, we can guide drivers right to it.
How to Save a Custom Pickup Location with GoGoGrandparent
Call GoGo at 1 (855) 464–6872
Our friendly operators can help you save a custom spot to your phone menu—like buttons 3, 4, or 5. You can even add notes such as:
- “Meet me behind the pharmacy.”
- “I'll have grocery bags with me.”
- “Use the east entrance.”
These details help drivers know exactly where to go and what to expect.
Use the Online Dashboard
Prefer to do it yourself? Just log into app.gogograndparent.com and head to the “Custom Locations” section under your account. From there, you can update or edit pickup preferences anytime.
Common Pickup Problems for Senior Rides
- Hospital entrances with multiple wings
- Large retirement communities
- Parks or outdoor venues
- Shopping centers with side entrances
- Grocery stores with back exits
These locations can trip up even the most experienced drivers. That’s why GoGo makes it easy to fix.
Why Custom Pickup = a Better Senior Ride
Less Confusion for Drivers
When the pickup location is crystal clear, drivers arrive where they’re needed—on time, with no need for back-and-forth calls asking, “Where are you?”
Peace of Mind for You and Your Family
When your senior ride shows up exactly where you expect, it gives everyone confidence. There’s less stress, fewer delays, and more time to enjoy your day.
Your Senior Ride Should Be Simple and Smooth
GoGoGrandparent is app-free, on-demand transportation designed with seniors in mind. With custom pickup support, every ride begins at the right spot—your spot. Call or go online today to make sure your next ride is easy, smooth, and stress-free.
