Meal Delivery Services For Elderly & Disabled People With GoGoGrandparent

An illustration of two older adults getting into a car

Get your meals delivered with GoGoGrandparent from hundreds of local chains and restaurants near you.

Our GoGoGuardians handle every step of your meal delivery, from placing your order and confirming dietary needs to tracking your delivery in real-time. We ensure your meal arrives hot and at your door, hassle-free.

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GoGoGrandparent Delivers Anywhere! Anytime!

Delicious and convenient meal delivery for seniors. As we age, maintaining a healthy diet can become more challenging. GoGoGrandparent makes it easy by delivering nutritious and delicious meals from local restaurants directly to your door. From home-cooked style dinners to classic brands, we help you eat well and live well without the hassle of cooking.

Helping Seniors and Disabled Adults Since 2016

Maintaining your independence is one of GoGoGrandparent’s key pillars. Our mission is to help people age and thrive independently and confidently at home. We offer a variety of services ranging from transportation to home services.

How To Order Tasty Meals With GoGo

1

Call us toll-free at 1 (855) 464-6872 and Press 7 to be connected to our GoGo Gourmet team 7 days a week from 9 a.m. EST to 10 p.m. EST.

2

Tell us what you want to eat, and if you have any dietary or allergy restrictions. We can mail or email you menus from places in your area.

3

We can save your orders so you can request them even faster next time with our automated system!

4

Your meal should arrive within 20-90 minutes of your request. Enjoy!

Scheduling an order

GoGo allows you to schedule orders in advance with an operator. All you need to do is follow the same steps as you would when placing a regular order with an operator for now.
Please be sure to inform the operator that you wish to schedule the order at the beginning of the call.

Three elderly friends spending time together in a banquet

Please provide the operator with the date and time for delivery while keeping in mind that you can expect to receive your order up to 30 minutes before or after the time provided.If you place or schedule multiple orders with an operator, we will apply a discount concierge fee on the second order and any other subsequent order. As long as the multiple orders are placed on the same call with the same operator.

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What GoGo Customers Say About Meals With GoGo

What GoGo Customers Say About // With GoGo

Meal Delivery - Frequently Asked Questions

How long does meal delivery take?
On average, meal delivery takes between 20-90 minutes, depending on meal preparation time and restaurant.
What if I want to order food outside of your business hours?
With our automated system, you can place meal requests from your past orders and saved orders in your account. 
Can I tip my delivery person?
Tipping is encouraged and can be done when you place your order or in cash when the driver drops off your meal.
If I have a favorite meal, can you save my request?
Absolutely, and good thinking! We can save up to seven orders on your account, so you can request them even faster next time with our automated system.
What if I have a food allergy or if I am on a special diet?
Tell us what you’d like to eat and if you have any allergy or dietary restrictions. We can communicate those to the restaurant, so you get what you need.
What if I’m not sure what restaurants are in my area?
We can mail or email you menus from restaurants in your area and help you find something tasty.
How can I report an issue with my order?
We strive to make your experience with GoGo a positive one every single time, but sometimes mistakes happen. And when they do, we are always here to make things right.

If your order was delivered, but you experienced an issue, please be sure to contact our Gourmet department directly via phone at (855) 464-6872 within 24 hours of the order being delivered. Letting us know immediately helps us better advocate for you.
What is the resolution process?
Once we receive your concern, one of our support representatives will forward it to our partner for resolution. Once a resolution has been reached, we will contact you via phone to update you.

Please keep in mind that any order that is older than 24 hours cannot be disputed. 
What are the hours of operation for the meals department?
Our Gourmet department is available 7 days a week, with the ability to order with our automated system 24/7.

Gourmet Department | 855-754-5328 | 8AM ~ 12AM EST | 7 Days a week
Groceries Department | 855-222-4919 | 8AM ~ 9PM EST | 7 Days a week
Home Services | 855-464-6771 | 8AM ~ 8PM EST | Mondays-Fridays
Rides | 855-464-6872 | 24/7
Gogo Australia Rides | +61 134628 | 24/7

Screening Checks For Meals With GoGo

Our GoGoGuardian system improves the reliability and quality of your meal delivery with GoGo.
Here are a few checks we run through:

ACCOUNT + DELIVERY DETAILS

Does the customer want this meal delivered to their home address or somewhere else?
Is there anything the driver should know about accessing this delivery drop-off address?
Does the customer want to pay using existing GoGo Gift Credits, their primary card or another card on file?

ONGOING COMMUNICATIONS

We call restaurants on your behalf to confirm the special instructions of your order.
We text your driver with any special instructions about the drop-off.
We keep you in the loop about your ETA.

MEAL OPTIONS

Does the customer know what restaurant they would like to order from, or do they need menu options?
Are there any dietary restrictions or preferences we should communicate to the restaurant?
Confirm with the customer the items, quantities and cost of the meal in the cart before placing the order.

ADVOCACY + RESOLUTION

If you are not satisfied with your meal or are missing an items, we would advocate for you to either replace or refund the item.
We will communicate with you about your new ETA for your delivery or the status of your refund.
Call 855-464-6872 and Press 7 within 24 hours for any and all feedback regarding your meal