Getting around shouldn’t be a burden—at any age. Whether it’s a trip to the grocery store, a doctor’s appointment, or a visit with family, reliable transportation is key to maintaining independence and staying active. Yet for millions of seniors, mobility isn’t so simple.
Not everyone has a car. Not everyone can drive. And for many older adults, navigating public transit or using app-based ridesharing services like Uber or Lyft can be confusing or even impossible. According to a Pew Research Center study, over 40% of Americans aged 65 and older don’t own a smartphone, instantly putting modern transportation apps out of reach.
That’s where GoGoGrandparent steps in. This senior-focused service connects older adults with safe, reliable rides—no smartphone required. By simply picking up the phone and talking to a real person, seniors can schedule a ride whenever they need one.
In this guide, we’ll walk through the common transportation challenges facing older adults—and how GoGoGrandparent is helping solve them.
The Struggles of Public Transportation for Seniors
Mobility Challenges & Lack of Accessibility
For seniors who no longer drive, public transit might seem like the only option. But for many, it’s a stressful and inaccessible one.
Transit systems often require long walks to reach a bus stop or train station. Seniors with mobility issues, vision problems, or joint pain may find that just getting to the stop is too difficult. Once there, they still have to deal with confusing schedules, missed buses, or transfers that add stress and time.
And for those without smartphones, planning routes using transit apps is off the table.
Safety Concerns with Public Transit
Let’s be honest—public transit isn’t always safe, especially at night.
Waiting at a bus stop after dark, navigating an empty subway platform, or dealing with overcrowded transit vehicles can be uncomfortable at best and dangerous at worst. Seniors are especially vulnerable in these situations, and many opt to stay home rather than risk it.
The risk of falls, confusion in unfamiliar stations, and the general unpredictability of transit makes it a less-than-ideal solution.
Limited Options for Non-Drivers
In some areas, especially rural or suburban towns, public transit doesn’t even exist. Even when senior shuttles or community ride services are available, they often come with limited routes, restrictive schedules, or advanced booking requirements.
Family members can sometimes help, but they may not always be available due to work, distance, or other responsibilities.
For seniors who want flexibility, independence, and safety, the traditional options just aren’t enough.
GoGoGrandparent – A Trusted Transportation Service for Seniors
No Smartphone or App Required
GoGoGrandparent is a game-changer for older adults who don’t have smartphones or prefer not to use apps.
All it takes is a phone call. Seniors can dial a toll-free number and either use an automated menu or talk to a live operator to request a ride. The operator handles the entire process—no apps, no passwords, no confusion.
24/7 Reliable Service, Anytime, Anywhere
Need to schedule a doctor’s appointment two weeks in advance? Or get a last-minute ride to the pharmacy at 10 p.m.? GoGoGrandparent has you covered.
The service operates 24 hours a day, 7 days a week, so seniors can get where they need to go, when they need to go. Whether it’s a routine trip or an emergency ride, help is always just a phone call away.
Safe & Screened Drivers
GoGo works with Uber and Lyft but adds an extra layer of security. Drivers are not only fully licensed through Transportation Network Companies—they’re also screened to ensure they’re comfortable assisting seniors.
Drivers are notified in advance if a rider may have special needs, like a walker or assistance getting in and out of the car. This ensures every ride is handled with patience, care, and understanding.
Family Notifications for Peace of Mind
Worried about a loved one riding alone? GoGoGrandparent offers real-time ride notifications that can be sent to multiple family members.
From the moment a ride is booked to the time it's completed, family can follow along and receive updates. This simple feature brings comfort to both riders and their families, offering peace of mind every step of the way.
Benefits of Choosing GoGoGrandparent for Senior Transportation
Independence Without the Hassle
GoGo restores freedom of movement for seniors. Instead of depending on others or waiting for a bus that may never come, older adults can schedule their own rides and take control of their day.
Whether it’s attending a social event, running errands, or going to a medical appointment, GoGoGrandparent gives seniors the flexibility they deserve.
Affordable, Transparent Pricing
GoGoGrandparent charges a small service fee—$0.19 per minute during the ride, added to the standard Uber or Lyft fare. There’s no subscription or sign-up fee, and you only pay when you ride.
This pricing model is ideal for seniors who may only need transportation a few times a month. It’s clear, affordable, and ensures that funds go directly to supporting real people—like the live operators and safety monitors—who make the service possible.
Flexibility for Daily Routines & Medical Appointments
One of GoGo’s best features is its ability to adapt to seniors’ unique schedules. Rides can be booked on demand or planned well in advance, making it perfect for recurring appointments, grocery shopping days, or spontaneous trips.
With GoGo, routines become easier to maintain, and independence is no longer tied to who’s available to drive.
How to Get Started with GoGoGrandparent
Step-by-Step Guide to Booking a Ride
- Call 1 (855) 464–6872
- Register your phone number and set up any ride preferences
- When ready, call the same number to request a ride
- Speak to a live operator or use the automated menu to schedule the ride
- Receive updates about your driver and estimated arrival time
- Enjoy your ride—family members can track it too, if desired
That’s it. No apps, no internet, no tech hurdles.
Customer Stories: How GoGo Transformed Their Lives
Many GoGoGrandparent users say the service has given them their independence back.
- Helen, 78, from Ohio, uses GoGo to visit her grandkids across town. “I don’t worry about my eyesight anymore. I can call, get picked up, and go anywhere I want without asking for help.”
- Jerry, 82, from Arizona, uses GoGo for weekly doctor visits. “It’s reliable, it’s easy, and I never feel rushed. The drivers are kind and patient.”
GoGo isn’t just about transportation. It’s about dignity, autonomy, and staying connected to the world.
Conclusion
Public transportation wasn’t built with seniors in mind—and for many older adults, it simply doesn’t work. From safety concerns and mobility barriers to the hassle of using smartphones and apps, traditional options fall short.
GoGoGrandparent fills that gap with a simple, safe, and effective solution. By offering 24/7 rides through a phone call, with live operator support and added safety measures, GoGo brings independence back into the hands of seniors.
If you or a loved one is tired of dealing with unreliable transit or feeling stuck at home, it’s time to make a change.
Call GoGoGrandparent today at 1 (855) 464–6872 to schedule your ride. Mobility has never been easier.
