Santa Fe’s Only Taxi Company Closes — Seniors Find New Options with GoGoGrandparent
When Santa Fe’s only taxi company shut down, residents across New Mexico’s capital were left scrambling for reliable transportation. The Santa Fe New Mexican reported in its 2017 story, “Capital City Cab, Santa Fe’s only taxi company, calls it quits”:
“Santa Fe’s 30-year status as a one-taxi town ended Friday, when its only cab company ceased operations. The closure of the company, which had about 50 employees, comes a month after the Albuquerque Cab Co. — that city’s oldest and largest taxi service — announced it would lay off all 70 of its employees and shut down after 40 years of service.”
The article explained that transportation markets across New Mexico and the nation had been shifting in recent years, working against traditional taxi companies. Strict regulations, high maintenance costs, and payroll expenses made it difficult for small cab services to compete with internet-based options like Uber and Lyft.
Amid that change, one local resident, 76-year-old Judith Chase, wrote a letter to The New Mexican after a “scary” experience with a cab driver speeding down St. Francis Drive. In her follow-up email, Chase shared what she thought led to the company’s closure:
“They charge too much for very low-quality service and have had an increasingly bad reputation for that.”
She also offered a valuable tip for other seniors looking for a safer, more dependable option:
“Check out GoGoGrandparent.com.”
Chase explained that her daughter had introduced her to the service, which allows seniors to connect with Uber and Lyft by phone — no smartphone or app required.
Why GoGoGrandparent Still Matters in 2025
Back in 2017, stories like Chase’s captured a growing challenge: how older adults could stay mobile after taxis and personal driving were no longer options.
Eight years later, GoGoGrandparent continues to fill that gap — now serving tens of thousands of older adults nationwide. What began as a simple phone line connecting seniors to Uber or Lyft has grown into a comprehensive platform for independence.
Through a single phone call, customers can now access:
- GoGoRides – Reliable, 24/7 rides through Uber and Lyft without needing a smartphone.
- GoGoGroceries – Grocery delivery through trusted partners like Instacart.
- GoGoGourmet – Ready-to-eat and restaurant meals delivered straight to your door.
- GoGoPrescription – Medication pickup and delivery for convenience and peace of mind.
- GoGoHomeServices – Help with chores, errands, and home upkeep from vetted professionals.
- GoGoCare – Personalized care coordination for older adults and family caregivers.
- Grow with GoGo – Free virtual fitness classes like Chair Yoga and Functional Fitness, designed to keep seniors active and strong.
GoGoGrandparent’s team operates 24/7, ensuring that even if traditional taxi options disappear, older adults never lose access to safe, affordable transportation.
A Broader Trend Across New Mexico
Since the original Santa Fe New Mexican story, the transportation landscape in New Mexico has continued to evolve. Traditional taxi services remain rare, especially in smaller cities. Many seniors now rely on ride-hailing or volunteer driver programs — but for those without smartphones or comfort using apps, access can still be a barrier.
That’s where GoGoGrandparent remains a lifeline. With one simple call, customers can book a ride, order groceries, or get help around the house, all while staying in control of their schedule and budget.
For riders like Ms. Chase and countless others, the service has become not just a convenience, but a way to stay independent and connected — no matter where they live.
Stay Connected and Confident
Even as the world changes around us, the mission that inspired GoGoGrandparent hasn’t:
Helping older adults live freely, confidently, and independently — with or without a smartphone.
If you or someone you love is ready to simplify daily life and stay mobile, you can register today or call 1 (855) 464-6872 to get started.
And for a little inspiration between trips, check out our free online fitness classes — from gentle Chair Yoga to energizing Functional Fitness — all designed to help you stay active, flexible, and strong at home.
