Ridesharing services like Uber, Lyft, and GoGoRides make it easier for seniors to get around without needing a smartphone or relying on public transportation. But safety always comes first. Here are practical, easy-to-follow safety tips for seniors to ensure every ride is comfortable, reliable, and stress-free.
1. Verify your driver
Before getting in the car, double-check that the driver’s name, car model, and license plate match what you were told by the GoGoGrandparent operator or what’s shown in the app. This simple step ensures you’re getting into the right car.
Learn how to request a ride on-demand with GoGoGrandparent.
2. Share your trip details with a loved one
Safety is always better when shared. GoGoGrandparent’s Family Dashboard lets loved ones track your trip in real time—so they can see your pickup, drop-off, and route as it happens. GoGoGuardians also keep an eye on rides in progress to make sure everything goes smoothly.
3. Wear your seatbelt
Always buckle up before your ride begins. If a seatbelt isn’t working, ask the driver to help or request another ride. GoGoGrandparent works with trusted rideshare partners to ensure cars are reliable and well-maintained.
4. Sit in the backseat
Sitting in the back offers more distance and flexibility in case you need to exit quickly. It’s a small but important safety step. If you need help getting in or out, let your GoGo operator know ahead of time so they can note your preferences.
5. Keep your personal information private
Friendly conversation is great—but don’t share personal details like your address, phone number, or travel plans. Staying private helps protect you and keeps your focus on enjoying the ride.
6. Stay alert and aware
Pay attention to your surroundings, the route, and your driver’s behavior. If anything feels off, ask to stop the car and call a friend or GoGoGrandparent for help. When waiting for pickup, avoid telling strangers you’re waiting for a rideshare—say you’re waiting for a friend instead.
7. Keep your phone handy
Make sure your phone is charged and nearby so you can reach GoGoGrandparent, family, or emergency services if needed. If you don’t have a cell phone, you can use any public or store phone to call GoGo for assistance.
8. Trust your instincts
If something doesn’t feel right, it probably isn’t. Don’t worry about seeming impolite—your safety comes first. Ask the driver to stop or end the ride, and contact GoGoGrandparent right away.
9. Use GoGoRides for extra peace of mind
With GoGoRides, seniors get access to trusted rides from Uber and Lyft drivers with a proven track record of excellent service. GoGo matches riders with highly rated drivers (4.5+), customizes ride options based on mobility needs, and ensures that your preferences are remembered for every trip.
Plus, GoGoGuardians monitor trips in real time, and your loved ones can stay updated through the Family Dashboard—giving everyone peace of mind from pickup to drop-off.
Register with GoGoGrandparent to start your journey with safe, reliable transportation that puts your comfort first.

