Need a Taxi Near You? We’ll Arrange It

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Quick pickups. Trusted drivers. Clear pricing.
Designed for seniors who want a simple, reliable way to get around.
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As seen in

The hidden costs of “making it work”

Cheap upfront. Expensive over time.

RELYING ON FAMILY

They’re busy during the day  
You have to plan around their schedule  
You hesitate to ask again  

→ Independence slowly turns into dependence

PUBLIC TRANSPORTATION

The stop is a few blocks away  
You’re standing and waiting  
The schedule doesn’t quite work

→ What’s “cheap” can be exhausting

LOCAL RIDE SERVICES

You call and hope someone picks up  
Wait times aren’t clear  
You’re watching the clock

→ Missing an appointment costs more than the ride

Choose the Plan That Fits Your Needs

Drag the button to compare monthly and annual membership costs.

Billed Monthly
Billed Annually

Basic

This plan is best for customers and family members looking to order 1-2 rides per month.

Low monthly membership fee to keep GoGo on standby for whenever a ride is needed.Ride fees average $18 for a 3-mile ride.

$11.72 / month
when billed annually
Select Plan

Value

Our most popular plan! For customers and family members looking for a great value on our services.

Save $5 on GoGo ride fees and get prioritized support when you call to order a ride.Ride fees average $13 for a 3-mile ride.

$20.49 / month
when billed annually

Premium

Great for customers looking to use many of GoGo’s services, including rides, meal delivery, grocery delivery, and home services.

In addition to all of the benefits of our Value plan, get high priority support and proactive care management.

$81.99 / month
when billed annually
Select Plan

Highly Trusted by Our Peers

Get the Best GoGo Experience

Frequently Asked Questions

What Is GoGoGrandparent?

GoGoGrandparent is a phone-based concierge service that helps seniors and adults without smartphones access rides, groceries, meals, prescriptions, and home services—without needing apps or the internet. Simply call their toll-free number, and GoGo coordinates everything on your behalf.

How Does GoGoGrandparent Work?

  1. Call 1-855-464-6872.
  2. Use touchtone options or speak to an operator to request a ride, delivery, or other service.
  3. GoGoGrandparent arranges services through partners like Uber, Lyft, DoorDash, and Instacart.
  4. They monitor every trip, communicate special needs to drivers, and confirm your safety and satisfaction.

Is GoGoGrandparent Safe?

Yes. GoGoGrandparent partners with licensed Uber and Lyft drivers, who carry full liability coverage. Every request is screened, monitored, and tailored for older adults and people with disabilities, including trip follow-ups and driver briefings to ensure safety and comfort.

How to be a Driver for GoGoGrandparent

Interested drivers can submit a form on GoGoGrandparent’s website to be matched with local opportunities. The company also offers a free two-hour Driver Bootcamp to help new drivers learn how to accept GoGo requests using Uber or Lyft.

Is GoGoGrandparent only for seniors?

No. The service is open to anyone 18 or older, though its features are designed primarily for seniors and people with disabilities who need extra support or who don’t use smartphones.

Where is GoGoGrandparent Available?

GoGoGrandparent operates across all 50 U.S. states, as well as in Canada and Australia. Trips can typically be arranged up to about 100 miles from your pickup location.

What Services does GoGoGrandparent offer for seniors and people with disabilities?

  • Rides: On-demand or scheduled rides through Uber or Lyft.
  • Grocery Delivery: Pickup and delivery from local stores.
  • Meal Delivery: Hot meals through DoorDash and similar services.
  • Prescription Delivery: Medication delivered straight to your door.
  • Home Services: Help with tasks around the home.
  • GoGoCare: A care-support program for aging in place.
  • Grow with GoGo: Virtual fitness and enrichment programs.

What do I do when my mom or dad can’t drive anymore?

Start with a simple independence plan: rides to appointments, groceries, meals, and prescriptions. GoGo lets an older adult or caregiver request these services by phone, without needing a smartphone.

Dad can’t grocery shop anymore—what are our options?

Common options include family help, local senior services, store delivery, and phone-based concierge services. GoGo can help coordinate grocery delivery and other errands over the phone.

My parents can’t live at home unless groceries and meals are delivered. What can we do?

Many families combine grocery delivery, meal delivery & rides to appointments. GoGo helps coordinate these basics by phone so daily needs can be covered without apps.

Can I use Uber or Lyft if I can’t use an app?

Yes. GoGo can request rides through major rideshare networks when you call—no app required.

Grandma doesn’t have a smartphone—how can she get an Uber?

She can call GoGo and request a ride by phone. GoGo handles the app-based side for her.

Can I talk to a real person for help?

Yes. If you prefer not to use menus, you can speak with an operator for support.

Can I schedule a ride ahead of time (like for a doctor appointment)?

Yes. You can set up rides in advance for appointments, errands, and planned outings.

Can I set recurring rides (like every Tuesday at 10 a.m.)?

Yes. Recurring requests can be set up for routine rides and common needs.

How fast can I usually get a ride?

It depends on driver availability in your area and time of day, but many rides can be requested quickly when needed.

Can I use GoGo if I’m blind or have low vision?

Yes. Because it’s phone-based, you don’t have to navigate an app. You can also add pickup notes (like “call when you arrive”).

Can I use GoGo if I’m deaf or hard of hearing?

Often, yes—especially if you’re comfortable using a phone menu or have a caregiver place requests. If you need a specific accommodation, contact support to confirm what’s possible in your situation.

Can GoGo request wheelchair-accessible rides?

In many areas, yes—wheelchair-accessible options may be available depending on local supply.

I use a walker/cane—can the driver know ahead of time?

Yes. You can add notes like needing trunk space or extra time to get in and out.

What if my parents get confused during a ride (memory issues)?

Use clear pickup instructions, add driver notes, and consider caregiver involvement for scheduling and notifications. If you’re worried about safety, ask support what monitoring/help options are available.

I live far away—can I still help my parents use GoGo?

Yes. Many caregivers set up the account and payment, then the older adult calls when they need a ride or delivery.

Can I pay for my parents’ rides and deliveries?

Yes. Caregivers commonly manage payment so the older adult doesn’t have to handle transactions with drivers.

Does the rider need a cell phone during the ride?

It’s strongly recommended so the rider (or caregiver) can be reached for pickup coordination.

How does grocery delivery work if I can’t use an app?

You call GoGo, share your list and preferences, and GoGo helps coordinate the order and delivery.

Can I reorder the same groceries or meals each week?

Yes. If your needs are routine, recurring requests can simplify weekly orders.

Can GoGo help with prescription pickup and delivery?

Yes. Prescription pickup/delivery can often be coordinated by phone.

Should I hand my credit card to a driver to pay at the pharmacy/store?

Generally, no. It’s safer to pay the merchant directly (like keeping a card on file with the pharmacy) whenever possible.

What if a driver cancels or doesn’t show up?

Availability can change. Contact support so they can help re-request a ride or troubleshoot.

Is GoGo available where I live?

Coverage depends on where partner delivery/rideshare services operate and local availability at the time of request.

What should I do in an emergency?

GoGo isn’t an emergency or medical response service. If someone needs urgent help, call emergency services.

Is GoGo more expensive than ordering directly in an app?

Often, yes—because there’s an added service fee for phone-based coordination and support, plus the underlying ride/delivery cost.

Should I tip?

Tipping is appreciated, especially if the driver helps with bags, waits, or provides extra assistance.

Are there membership plans?

Yes. Membership options may be available depending on current offerings.

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