Medication Delivery for Seniors and People With Disabilities

An illustration of two older adults getting into a car

Prescription Delivery With GoGo

Have a prescription that’s just been filled by the pharmacy, but no way to get there? GoGo can arrange to have your medications picked up for you, so you adhere to your medication schedule and stay on track. Behind the scenes, our GoGoGuardians are monitoring your request, screening the process, and tracking your delivery.

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How To Get Your Prescriptions Delivered With GoGo:

Step 1: Call your pharmacy to confirm that your prescription is ready for pick-up. Let your pharmacist know you’ll be having someone pick it up on your behalf and that they can call you if they have questions.

Step 2: Call us toll-free at 1 (855) 464-6872  and Press 0 to be connected to one of our operators 7 days a week from 9:00 AM EST to 10:00 PM EST.

Step 3: We will give you an ETA once your driver is on the way!

Frequently Asked Questions About GoGo’s Medication Delivery For Seniors

For medication pickups, what does the driver need from me?
They will need to know your first and last name, phone number, date of birth, and home address.

Can the driver take my credit/debit card to pay for my medication?
We strongly suggest calling the pharmacy to have your card on file, so it is paid for at the moment of pick-up, for safety purposes.

How long will it take the driver to get me my medication from the pharmacy?
It depends on driver availability, distance, and how long it takes to claim your medication, but many of our customers receive their delivery within a few hours of requesting it.

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What To Expect From Medication Delivery With GoGo

Sometimes after a doctor’s appointment, new prescriptions are filled for you at your local pharmacy, like CVS or Walgreens. You know you need to start adhering to your new medications, but don’t have a way to pick them up on the same day. Or maybe a medication you take regularly has been refilled and is ready for pick-up, but you hadn’t planned on making the trip that day. Here’s what you need to know about prescription deliveries for seniors or medication deliveries for people with disabilities!  

Instead of having to get to the pharmacy in-person or missing a dosage of important medication, call GoGo at 1 (855) 464-6872 and Press 7. We can arrange to have your medication picked up for you. Please note: We cannot deliver narcotics. We recommend you call your pharmacy and handle the payment for the medication ahead of time. We’ll then confirm some account details with you and find a driver to pick up the medication and other items from the pharmacy. We will let you know the driver’s ETA and stay in contact with you about the status of your delivery.  

With GoGo, you do not need a smartphone or app to get your prescription medication delivered from your pharmacy! The same is true for any of our helpful services, like rides for seniors, meal delivery for seniors, groceries for seniors, and home services for seniors. Give us a call today 1 (855) 464-6872.

Our GoGoGuardian System

Our Checklist For Prescriptions With GoGo

Our GoGoGuardian system improves the reliability and communication. Here are a few checks we run through:


Confirm account information, like drop-off address.
Note the details of your order.
Confirm that you have already paid for the item(s) at the pharmacy.


We will call you with the estimated time of arrival for your medication delivery.
We keep you and your driver informed if there are any changes to the order, timing, or delivery instructions.
If anything needs to be corrected or disputed about your order, we are just a phone call away.


Are there any specific pick-up and delivery instructions for the driver?
We match your request to a driver who is nearby and able to fulfill your delivery.
The driver will head to your pharmacy and wait until the medication is handed to them


If there is missing medication, there are two options: ask users to reorder and pick it up again, or transfer to supervisor for disputes
In handling disputes, supervisors are always involved
The decision on which option to choose depends on the specifics of the situation


What GoGo Customers Say About Our RX Delivery With GoGo:

“The service is so organized and I like how I’m informed throughout the process.”

-Henry, a GoGo customer

“GoGoGrandparent is by far the most helpful resource for me. It offers many choices, is practical, and is easy to use. I’m extremely grateful for it almost every day.”

-Wilson, a GoGo customer

“I like Gogo because I don’t have to worry about trying to use a phone or computer. I have those things, but sometimes I feel more confident and everyone is so helpful.”

-Fran, a GoGo customer